Privacy Policy

Ohana Martial Arts Academy ("we," "us," or "our") operates the website located at www.ohanamartialartsacademy.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect the personal information of visitors to our Site and users of our services.

By using our Site, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described herein, please do not use our Site.

We may collect the following types of information:

Personal Information You Provide

When you fill out a contact form, register for a free trial class, or otherwise interact with our Site, you may provide us with:

• Parent or guardian name, email address, and phone number
• Student name and age or date of birth
• Mailing address
• Emergency contact information
• Health or medical information relevant to participation in martial arts classes (e.g., allergies, physical limitations)
• Any other information you voluntarily provide through our forms or communications

Information Collected Automatically

When you visit our Site, certain information may be collected automatically, including:

• IP address and approximate geographic location
• Browser type and version, operating system, and device type
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source that directed you to our Site
• Date and time of your visit

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze how our Site is used. The types of cookies and technologies we use include:

Essential Cookies

These cookies are necessary for the Site to function properly. They enable core functionality such as page navigation and access to secure areas.

Analytics Cookies

We use Google Analytics 4 to understand how visitors interact with our Site. Google Analytics collects information such as how often users visit the Site, which pages they visit, and what other sites they visited prior to coming to our Site. We use this information to improve our Site and your experience. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other identifying information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Advertising Cookies

We may use the Facebook Pixel (Meta Pixel) and Google Ads conversion tracking to measure the effectiveness of our advertising campaigns and to deliver relevant advertisements to you on third-party platforms. These tools may collect information about your browsing behavior on our Site and across other websites.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our Site.

We use the information we collect for the following purposes:

• To respond to inquiries and communicate with you about our programs and services
• To process free trial class registrations and membership enrollments
• To send relevant information about class schedules, events, and academy updates
• To improve our Site, services, and overall user experience
• To analyze Site usage and trends to better serve our community
• To comply with legal obligations and protect our rights
• To deliver targeted advertising on third-party platforms such as Facebook and Google

When you submit information through our contact forms, free trial registration, or other forms on our Site, your data is transmitted securely using industry-standard encryption (SSL/TLS). Form submissions may be processed by third-party services that assist us with email delivery and customer relationship management. We do not sell your form data to third parties.

If you choose to opt in to marketing communications, we may send you periodic emails or text messages about our programs, events, and promotions. You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in those messages or by contacting us directly.

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmitted between your browser and our Site
• Secure hosting infrastructure with regular security updates
• Limited access to personal information on a need-to-know basis
• Regular review of our data collection, storage, and processing practices

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections.

We may use the following third-party services, which have their own privacy policies governing their use of your information:

• Google Analytics 4 – Website analytics and usage tracking
• Google Tag Manager – Tag management for analytics and advertising scripts
• Google Ads – Advertising conversion tracking
• Facebook (Meta) Pixel – Advertising conversion tracking and audience building
• Amazon Web Services (AWS) – Website hosting infrastructure

Our Site may also contain links to third-party websites, such as social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When personal information is no longer needed, we will securely delete or anonymize it.

If you request deletion of your personal information, we will honor your request within a reasonable timeframe, subject to any legal obligations that may require us to retain certain records.

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to opt out of certain tracking technologies

To exercise any of these rights, please contact us using the information provided below.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.